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  1. #11
    Master Of The Obvious 10,000+ Posts
    KM-2050 Scanner Web Interface

    blackcat4866's Avatar
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    Congratulation on the small successes.

    Yes, you won't be able to access the scanner web page when it's in energy saver mode, or when you are in the MFPs scanner menu.
    Make sure all the connections are made to the fax card. It's easy to forget one (take it from me). Try the U600 fax initialize.

    You are making progress, probably just slower than you'd like. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  2. #12
    Technician TJ001's Avatar
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    Make sure you put the country code in again U600 after you did the reset.

  3. #13
    rosinflux
    Guest
    So I did a u600. Question: what country code should I be using for US? 000 or 181? I tried both but neither worked. Tried even dumbing down all the settings like if I were setting it up for using over Voip. It just won't answer automatically (won't detect ring?). Here's a copy of the self status report. Maybe there's just a setting I missed?

    Just to reiterate, I did check all the connections on the fax card, and this was working completely ok until I did a u020 to fix the printer issue. The machine hasn't been moved and isn't actually throwing any error codes. It's just not answering the phone. fax settings.pdf

  4. #14
    Master Of The Obvious 10,000+ Posts
    KM-2050 Scanner Web Interface

    blackcat4866's Avatar
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    I was just having this discussion with another tech.

    I leave all-clear functions as a last resort. The thing is, it's really difficult to get all those settings back to where they were before the clear. In the US it's country code 181. Do you have a U670 report from before the all clear? That would be really handy.

    I only have two of these with a fax, and I don't see them very often. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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