kyocera km 4035, crumpled paper output.

[downhiller67]

good day!

hi! i have km 4035, its been almost a month now that this machine copy paper output always crumpled, I've got a lot of waste papers. i need help please.

[shep]

is the paper actually jamming on you? is there toner inside of the folds? is it only on duplex? with some more information we probably could point you in the right direction at least

[downhiller67]

thank you for your reply sir! no jamming, no toner on the folds, just crumpled paper result sir, even on one sided copy sir.

[blackcat4866]

Are you certain these facts are correct? No image in the folds? The wrinkling must be happening before the registration roller. Damaged pre-registration mylars can cause this. =^..^=

[downhiller67]

yes sir wrinkles appears before it reaches the registry roller.

[shep]

almost anytime that that i see wrinkling that early in the print process its what black cat said, or if your paper trays are damaged and do not center the paper correctly. tray may have to be pinned?

[kyocera.team]

try to make A4R copy is there any problem with A4R size ?

[alpha-omega tech]

In the verticle paper feed unit chech to see if you can see both brass bushings. There is a plastic clip that holds the clutch on that falls off. There is a bulletin on this to change the plastic clip to a metal clip. I have seen this many time cause wrinkled copies.

[downhiller67]

almost anytime that that i see wrinkling that early in the print process its what black cat said, or if your paper trays are damaged and do not center the paper correctly. tray may have to be pinned?

thank you for the reply, I've already pinned those things, i even swap trays with my other unit but wrinkles still there, while the tray that being swap to other unit(km 3035) no wrinkles detected.

[downhiller67]

try to make A4R copy is there any problem with A4R size ?

thank you for the reply!
yes sir, wrinkles still there,even oficio II on other trays.