On newer models with USB interface, firmware update is easy enuff. What about machines that only takes compact flash and ethernet cable.
Is it safe to update through Net-Viewer, in "WINDOWS" environment?
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On newer models with USB interface, firmware update is easy enuff. What about machines that only takes compact flash and ethernet cable.
Is it safe to update through Net-Viewer, in "WINDOWS" environment?
Safe? I wouldn't.
All it takes is one genius to see a strange screen on the MFP, and flip the machine Off to "clear the error". Then you've got a brick.
The last time I had a power outage during a firmware upgrade it was two weeks and 10+ labor hours before it was a copier again.
=^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
k, no firmware update in microsoft environment, everyone get taskalfa and falcon 3+ and do it through USB.
What do you mean? I don't understand. =^..^=Originally Posted by jmaister
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
I'll just leave legacy machine alone then, and no firmware update in a OS enviroment.
Do firmware updates, but only when you can be present and stand in front of the machine. Preferably CF but USB is OK as a second choice.
On one occasion even when standing in front of the machine, a customer reached for the switch and I grabbed his wrist. "Please don't do that." =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
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