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  1. #31
    Trusted Tech 50+ Posts BHRLC's Avatar
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    Re: Unexplained lines on scans

    Well it seems 3LJ02280 didn't come in for some reason, boss says it was just duplicate?
    I misread the service bulletin - they didn't revise the slit glass, the service part is just a "sheet" of
    thin plastic that you place ON the left side of the slit glass. Interesting. Hope it works.

    Last edited by BHRLC; 12-03-2013 at 09:42 PM.

  2. #32
    Trusted Tech 50+ Posts BHRLC's Avatar
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    Re: Unexplained lines on scans

    So nothing worked...
    I installed the Bulletin "fix" sheet piece - same issue of multiple vertical streaks
    The only thing that even came close to remedying was setting U068 to -3, the streaks
    are just less on that setting. Tried the "line correction" setting as well - no change.
    It seems "Color Selection" setting in Function menu is missing?
    I tried changing "Auto Color" correction to 1, no change as well.


  3. #33
    Trusted Tech 50+ Posts BHRLC's Avatar
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    Re: Unexplained lines on scans

    Fixed - Coworker spotted some fine goop on the slit glass.
    Kicking myself in the rear now.


  4. #34
    Retired 5,000+ Posts slimslob's Avatar
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    Re: Unexplained lines on scans

    Quote Originally Posted by BHRLC View Post
    Fixed - Coworker spotted some fine goop on the slit glass.
    Kicking myself in the rear now.
    Always, Always, Always the first thing to check for lines is the slit glass. I like to use alcohol wipes as they will remove small ink spots that are hard to see.


  5. #35
    Service Manager 250+ Posts Zackuth's Avatar
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    Re: Unexplained lines on scans

    I always tell my customers to rub the slit glass with their thumb a few times, then use alcohol. Sometimes the goo gets a bit stubborn about removal.

    If at first you don't succeed, redefine success

  6. #36
    Trusted Tech 50+ Posts BHRLC's Avatar
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    Re: Unexplained lines on scans

    Didn't think about getting alcohol wipes - will stock up now. AND rub the glass with my finger.
    I cleaned the slit glass with "super blue" before, I'm still asking myself how it didn't remove it when
    coworker used just a dry paper towel.
    Thank you, guys


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