Taskalfa 300ci black and white only

[Realtech]

I got a message on the display “ copying is available in black in white”.
The default is in full color.
When you print or copy a document you get only black & white document not in color.

Any Idea?

[Absurd]

some one has locked color mode? I know there is a way to restrict use.

[Sayen's]

Either your job accounting settings are set not to allow you to do color or if your not using accounting check toner, there is a setting in the machine to only allow B/W when color toner is out.

[aabarnes1]

Print out a status page to see toner levels, there is an option to copy in black and white only when colour is out. Otherwise check your default settings

[jmaister]

system menu>common setting, 2nd page.

You could run upward to 500 page of B&W with color out, per manual. BUT~! You cant use this feature when one of the color is already empty.

[philmyatt]

I got a message on the display “ copying is available in black in white”.
The default is in full color.
When you print or copy a document you get only black & white document not in color.

Any Idea?

did you find a solution to this problem? I have the same issue and can't find a way of restricting other than Job Accounting and that gives a different message

[philmyatt]

just been told by another source to:

1. remove all toners, close front door, check it
2. turn main off/on, check it
3. insert 1 toner, check, turn off/on, check
4. insert next toner, check , turn off/on, check
5. insert next toner etc, until fault cleared

[20gaugeO/U]

Agree with Phil, just had the same problem when yellow dev crapped out. Replaced and wouldn't copy/print in color.

[Venom]

All that does is reset the percentage of toner that the machine indicates, i bet one of the color toners is near empty(usually yellow), the machine is set to allow copies in b/w when color toner out. These machines are known for false toner level readings, usually indicating 70% after customer has removed toner, shook it and reinstalled.

[PassMeTheTools]

Follow the steps Phil Mentioned. If a toner is nearly empty it is easy to tell by the weight of it. Just replace it with a new one.