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Thread: envelopes

  1. #1
    Senior Tech 250+ Posts luis8832's Avatar
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    envelopes

    I have a new fs-1128 mfp and it works just fine. The only issue i have is that when they print envelopes they come out wrinkled. Its not a roller issue because its new. Any suggestions would be appreciated.

  2. #2
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    Re: envelopes

    Luis8832

    Make sure your envelopes are as flat as possible, no air inside, and as fresh as possible, not damp. I can honestly say I have never had much luck running envelopes on most the Kyocera machines. Wrinkling is unfortunatly a pretty common problem.

    Good luck
    Last edited by ru4real; 08-23-2011 at 03:53 PM.

  3. #3
    Senior Tech 250+ Posts luis8832's Avatar
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    Re: envelopes

    We just got another unit in the office, i tried envelopes on that one also. Same thing, the only way i got the envelopes to come out decent was by changing the media type for the mp tray. The 3 that came out the best was when i changed the media type to letterhead, labels, and custom 1. SCAN0048_000.pdf

  4. #4
    Master Of The Obvious 10,000+ Posts
    envelopes

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    Re: envelopes

    Did you look for the fuser pressure setting for envelopes?
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
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    Re: envelopes

    Quote Originally Posted by luis8832 View Post
    We just got another unit in the office, i tried envelopes on that one also. Same thing, the only way i got the envelopes to come out decent was by changing the media type for the mp tray. The 3 that came out the best was when i changed the media type to letterhead, labels, and custom 1.
    Yea luis8832, I've had similar results but unfortunitly 3 weeks down the road those settings will give you a completely different result. They are just very temperamental when envelopes are concerned. I just wish Kyocera would remove them from the spec sheet.

    Good luck,

  6. #6
    Senior Tech 250+ Posts luis8832's Avatar
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    Re: envelopes

    I have an 1128 in my office, i checked the fuser and see no tabs or levers to change fuser pressure.

  7. #7
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    Re: envelopes

    1028/1128 have no pressure tabs for the fuser. Tabs are the 3040/3140 boxes.

    Good luck,

  8. #8
    Master Of The Obvious 10,000+ Posts
    envelopes

    blackcat4866's Avatar
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    Re: envelopes

    There is no mention of the tabs in the operators manual either, just lots of qualifications about why it would wrinkle. I expect, most of the time. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #9
    Service Manager 1,000+ Posts
    envelopes

    10871087's Avatar
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    Re: envelopes

    Quote Originally Posted by ru4real View Post
    I can honestly say I have never had much luck running envelopes on most the Kyocera machines. Wrinkling is unfortunatly a pretty common problem.
    Envelopes and Kyocera products have never got along with each other very well. You can try a different envelope stock but other than that...

  10. #10
    Owner/Service Manager 1,000+ Posts
    envelopes

    tmaged's Avatar
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    Re: envelopes

    There are envelope pressure levers under the metal guide above the cassette. Get to it through the back. It's REAL convenient. Like a customer would ever do it.
    Hope that helps !
    -Tony


    www.dtios.com
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