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  1. #1
    Technician jeroen2005's Avatar
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    Angry KM 3050 tray lift up motor problem

    Have a KM 3050 that detects tray 1,detects paper size but the tray motor does not work.<br>Switched motor en switch and paper feed from tray 2 with no result.<br>Did U906 no result.<br>On the display you wil see tray 1,but when selecting this it wil say remove paper and say tray is not avaiable.<br>I can only guess that the engine pwb is the problem.<br><br>

  2. #2
    Senior Tech 100+ Posts Metalvoc's Avatar
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    Re: KM 3050 tray lift up motor problem

    Did you try switching the paper trays and the feed assemblies between the two trays? If it is telling you to remove the paper, it may be that the paper size detection switches are all activated, or the machine thinks that they are. Make sure there are no switches stuck or broken behind the cassette. You might try swapping those one at a time as well.

    If you have tried all of that, you could worry about the engine board, but before you replace it, just try re-seating the connectors. I am always weary of blaming circuit boards until I have traced the problem back that far. I have unfortunately replaced more than one circuit board that was perfectly fine.
    I must have a prodigious quantity of mind; it takes me as much as a week sometimes to make it up - Mark Twain

  3. #3
    Senior Tech 250+ Posts luis8832's Avatar
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    Re: KM 3050 tray lift up motor problem

    Check the paper feed feed section. I had a problem similar to that and it was the sensor flag in the paper feed section. It would get stuck and say there was paper.

  4. #4
    Master Of The Obvious 10,000+ Posts
    KM 3050 tray lift up motor problem

    blackcat4866's Avatar
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    Re: KM 3050 tray lift up motor problem

    It's extremely common for a shorting lift motor to take out the motor control circuitry on the engine PWB. Replace both as a set to solve this problem. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
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    Re: KM 3050 tray lift up motor problem

    I had the same problem with a 4050 replaced the lift motor and engine board then loaded current firmware. It has been working fine since then.

  6. #6
    Technician jeroen2005's Avatar
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    Re: KM 3050 tray lift up motor problem

    Thanks all,

    replaced motor and engine board pomblem solved

  7. #7
    Master Of The Obvious 10,000+ Posts
    KM 3050 tray lift up motor problem

    blackcat4866's Avatar
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    Re: KM 3050 tray lift up motor problem

    Congratulations on a successful fix. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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