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On long runs the toner is not fusing properly. I tried lowering the temp and raising the temp. Raising it seemed to help but not for long. It has a new fuser unit and customer is using OEM toner. Running 20lb. paper, albeit cheap stuff. Any help much appreciated.
Check to what type of paper the machine is set to. Should be plain but you can change it to bond. Also check and clean the filters by the bypass as they can change the fuser temp if clogged with dust.
Right. Excessively heavy paper can bleed off heat from the fuser, so that when larger numbers of prints are made, fusing degrades. When using heavy media be sure to select the correct media type, or select a suitable media. =^..^=Originally Posted by bsm2
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Oem as it is not kyocera original toner? If thats the case that will be why it is not fusing. Get some original kyocera toner vac out dev unit.
thanks for the replys. toner is genuine kyocera toner and paper is just 20 lb. plain paper but is W.b Mason cheap stuff. have not checked fans or paper setting. seems odd that a 50cpm machine can't keep up with fusing. wondering if there is a firmware mod for this?
If you using 100 gsm paper ull need to change the media in user tools.As far as i know there is no F/W for this issue.
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