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  1. #1
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    km 5050 noisy and jamming

    Hi all does anybody know of any known problems regarding jamming and noise on this model. The noise seems to be coming from the reg unit as i can hear it slip causing noise .I have also noticed the gear which drives the reg unit seize n stop too which results in the slipped gear noise and jam at the same time. I didnt get time to strip down the drive section yet but will be returning to the machine and thought i would ask if anybody has seen this problem.
    Thanks

  2. #2
    Master Of The Obvious 10,000+ Posts
    km 5050 noisy and jamming

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    Re: km 5050 noisy and jamming

    What jam codes? There are too many possibilities to start speculating on this information. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Technical/IT Support 500+ Posts Venom's Avatar
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    Re: km 5050 noisy and jamming

    Probably the double gear on top of vertical feed unit is worn out
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

  4. #4
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    Re: km 5050 noisy and jamming

    I haven't seen it on these series of machines but I did see it on Falcon 2's (3035, 4035, 5035). What we found was one of the gears was wearing on it's shaft on the back side of the inner door on the conveying area. If you look below the reg roller on the back side you'll see what I'm talking about.

    We usually try cleaning the shafts and putting a little lube on them to keep them from squeaking. If that doesn't work replace those three gears. They're really easy to replace.

  5. #5
    Ghoulscout 500+ Posts Kidaver's Avatar
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    Re: km 5050 noisy and jamming

    I've replaced 4 or 5 middle feed units on these models in the last 2 months....end users will slam the side shut and crack the plastic on the left side of that feed unit and eventually it just breaks off....
    "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

  6. #6
    Senior Tech 100+ Posts kyocera.team's Avatar
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    Re: km 5050 noisy and jamming

    Quote Originally Posted by Venom View Post
    Probably the double gear on top of vertical feed unit is worn out
    agree just i can add one more thing also middle feed unit

  7. #7
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    Re: km 5050 noisy and jamming

    they a different causes,try to check al th drive gears,also check th reg clutch,the clutch ch could have wone out.

  8. #8
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    Re: km 5050 noisy and jamming

    Hi all thanks for the responses. Just to let you know I got a chance to spend some time on the problem and after stripping the vertical feed unit from the machine I found three teeth on the gear which drives from the lower feed motor worn slightly. The gear is listed as -2fg06040 gear z21-z36 feed. Thanks for your imput

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