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  1. #1
    Trusted Tech 50+ Posts alpha-omega tech's Avatar
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    Kyocera FS-C2126MFP Color Issues

    I have a problem with a Kyocera FS-C2126MFP. The colors are washed out. Black came back the next day and we did not do anthing to it. On the Command Center it will say the black toner is at 96% and 15 minutes later the black will say it is at 6%. I have a sample in a PDF file below. Thanks you for your help.
    Attached Files Attached Files

  2. #2
    Senior Tech 100+ Posts kyocera.team's Avatar
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    Re: Kyocera FS-C2126MFP Color Issues

    i think its transfer unit if not try to update firmware
    good luck

  3. #3
    Trusted Tech 50+ Posts alpha-omega tech's Avatar
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    Re: Kyocera FS-C2126MFP Color Issues

    We updated the firmware and we will try a transfer unit and keep you updated. We also tried a high voltage pcb also with no success.

  4. #4
    Master Of The Obvious 10,000+ Posts
    Kyocera FS-C2126MFP Color Issues

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    Re: Kyocera FS-C2126MFP Color Issues

    The black areas of the images appear unaffected, but all the other colors to a varying degree. I'm thinking main drive. See if your developing units are turning consistently.

    If there is no agitation, then no developing. And false add toner indications. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Trusted Tech 50+ Posts alpha-omega tech's Avatar
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    Re: Kyocera FS-C2126MFP Color Issues

    By replacing all the color developer units all the colors came back to normal. This is the second Kyocera FS-C2126MFP that the color developer units went out on us. The last copier it has been about a month ago since we changed the dv color units and the colors seem to be holding up. The new developer unit part # ends in a 2 instead of a 0 which I think means the part has been changed or updated. I hope this will be the final resolution.

  6. #6
    Trusted Tech 50+ Posts alpha-omega tech's Avatar
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    Re: Kyocera FS-C2126MFP Color Issues

    Ok here what I found out about this copier, after disassembling it to the frame, The top cover has a gear attatch to it which with a little force can break. This gear opens and close all the toner cartridges and is a part of the toner augering system. The gear is not a part number yet and I have not received one yet,but I know this is the definite problem with this copier. I can fore see this being a issue out in the field. This is on the right side in the back on the top cover. It is not part of the top cover though.

  7. #7
    Master Of The Obvious 10,000+ Posts
    Kyocera FS-C2126MFP Color Issues

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    Re: Kyocera FS-C2126MFP Color Issues

    Good find. When you have a part # please share. Thanks and congratulations! =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  8. #8
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    Re: Kyocera FS-C2126MFP Color Issues

    Can you post a photo of it


    Quote Originally Posted by alpha-omega tech View Post
    Ok here what I found out about this copier, after disassembling it to the frame, The top cover has a gear attatch to it which with a little force can break. This gear opens and close all the toner cartridges and is a part of the toner augering system. The gear is not a part number yet and I have not received one yet,but I know this is the definite problem with this copier. I can fore see this being a issue out in the field. This is on the right side in the back on the top cover. It is not part of the top cover though.

  9. #9
    Trusted Tech 50+ Posts alpha-omega tech's Avatar
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    Re: Kyocera FS-C2126MFP Color Issues

    Here are some pictures of the part.
    Attached Images Attached Images

  10. #10
    Trusted Tech 50+ Posts alpha-omega tech's Avatar
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    Re: Kyocera FS-C2126MFP Color Issues

    The part# for the gear for top cover is 302KV02180( Gear top R). This part is to attatch to the top cover and it affect the top and rear cover switch and locks down and and open toner cartridges. This a very important part. Pay attention to how it is timed in the copier. Good luck. When done correctly it works. Make sure your customers know to open top cover all the way before replacing toner cartridges. This I am assuming broke this gear.

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