Can someone please tell me how to get to the black drum? Intravia tells me to remove all toners, then cover over plug, then the 5 screws holding the black cover on, but for some reason I can't get the cover to come loose, there is real tension against it and I'm afraid I will break it. I also took out the fuser unit, but don't know if that front cover has to be removed before I attempt to remove the transfer belt unit. Unfortunately we don't do much Kyocera work so I don't have a service manual on this. Any help would be appreciated.
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