Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 9 of 9

Thread: CS-420I C2000

  1. #1
    Senior Tech 100+ Posts
    Join Date
    Nov 2007
    Location
    spring valley, new york
    Posts
    218
    Rep Power
    39

    CS-420I C2000

    When copying ldr at 100% as soon as the lead edge reaches the exit it errors out. ltr no problem and get this when copying from ltr to ldr at 129% no problem. Also doesn't make a difference which paper source the ldr is feeding from tray 1,2 and MP. firmware is the latest.

  2. #2
    Master Of The Obvious 10,000+ Posts
    CS-420I C2000

    blackcat4866's Avatar
    Join Date
    Jul 2007
    Location
    Lapeer, Michigan
    Posts
    22,434
    Rep Power
    462

    Re: CS-420I C2000

    Are the paper trays programmed to a specific paper size ... like letter?

    You have two choices:
    1) select Auto Inch
    2) select ledger for the tray you'd like to use.

    Either will do. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Technical/IT Support 500+ Posts Venom's Avatar
    Join Date
    Nov 2009
    Location
    Ontario
    Posts
    764
    Rep Power
    40

    Re: CS-420I C2000

    I've seen seizing drum unit cause that and could also be seizing press roller bearings.
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

  4. #4
    Senior Tech 100+ Posts
    Join Date
    Nov 2007
    Location
    spring valley, new york
    Posts
    218
    Rep Power
    39

    Re: CS-420I C2000

    Blackcat, I've tried both settings and still it will only feed ldr if zooming an original ltr to ldr at 129% if the original is also a ldr copying ldr to ldr at 100% it codes out c2000 no jam code and it doesn't matter whether it's tray 1,2 or MP ltr from all trays feeds fine.

    Venom, if it's the drum seizing why does ltr multiple page run feed ok?

    I appreciate your input just trying to get the most info as it's a 3 hour drive to the customer

  5. #5
    Technical/IT Support 500+ Posts Venom's Avatar
    Join Date
    Nov 2009
    Location
    Ontario
    Posts
    764
    Rep Power
    40

    Re: CS-420I C2000

    Venom, if it's the drum seizing why does ltr multiple page run feed ok?

    I've seen 2 machines that intermittently threw c2000 codes and both times was drum was hard to turn, it was weird.
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

  6. #6
    Service Manager 100+ Posts eddie110171's Avatar
    Join Date
    May 2012
    Location
    Miami, FL
    Posts
    119
    Rep Power
    26

    Re: CS-420I C2000

    Print the release notes for the current firmware and print out the maintence report U000 and check to see if all the firmware actually loaded. I've had times where some parts loaded and some didn't and caused bizzare things.

  7. #7
    Troutfink
    Guest

    Re: CS-420I C2000

    Had a 420i throwing a C2000. After close inspection it was seized drum unit. It would run a few hundred pages then the C code would get thrown. First time I've ever seen a seized drum on a Copystar. I'd check to see if the drum moves without a lot of resistance. If it doesn't you have your answer.

  8. #8
    Field Supervisor 500+ Posts
    Join Date
    Oct 2012
    Posts
    652
    Rep Power
    35

    Re: CS-420I C2000

    Replace the drum. I have seen this also.

  9. #9
    Technician
    Join Date
    Jul 2008
    Location
    kalamazoo
    Posts
    29
    Rep Power
    32

    Re: CS-420I C2000

    Drum/ Km 4050 throw the same code. drum seized.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here