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  1. #11
    Trusted Tech 50+ Posts The_Murph's Avatar
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    Re: Kyocera FS-6025 : with a message " Clean the slit glass "

    Have you contacted Kyo support or your regional tech rep? That's where I'd go next... Make sure you flashed the firmware too.

    If you phrase your inquiry properly, you will get the answers you seek...

    Good Luck ... You'll need it! HAHAHA!

    ~Big Dan~

  2. #12
    Senior Tech 250+ Posts
    Kyocera FS-6025 : with a message " Clean the slit glass "


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    Re: Kyocera FS-6025 : with a message " Clean the slit glass "

    Quote Originally Posted by Service@PRT View Post
    thanks for the input guys, done everything i could with the machine 5 times already that i cleaned not just the slit glass but the whole scanner section of that machine... i even re-seat all the connectors in both parts. so was wonder might be something else that causes this problem. i've done u326 as well and turn it off . still clean slit glass showing.

    thank you.
    Have you turned on correct black line in systems settings? This allows the unit to ignore dirt on the slit glass up to a certain extent. Have you cleaned "under' the slit glass? Had one today that was producing a line in the copies from the adf and found that speck of dirt had been attached under the slit glass, not common but it does happen.


  3. #13
    Master Of The Obvious 10,000+ Posts
    Kyocera FS-6025 : with a message " Clean the slit glass "

    blackcat4866's Avatar
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    Re: Kyocera FS-6025 : with a message " Clean the slit glass "

    Quote Originally Posted by Santander View Post
    Have you turned on correct black line in systems settings? This allows the unit to ignore dirt on the slit glass up to a certain extent. Have you cleaned "under' the slit glass? Had one today that was producing a line in the copies from the adf and found that speck of dirt had been attached under the slit glass, not common but it does happen.
    I had one the other day on which the speck was on light source #1 (the mirror right below the lamp). And the customer pointed it out to me before I had a chance to discover it! Quickest call of the day. =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  4. #14
    Trusted Tech 50+ Posts Service@PRT's Avatar
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    Re: Kyocera FS-6025 : with a message " Clean the slit glass "

    Quote Originally Posted by Santander View Post
    Have you turned on correct black line in systems settings? This allows the unit to ignore dirt on the slit glass up to a certain extent. Have you cleaned "under' the slit glass? Had one today that was producing a line in the copies from the adf and found that speck of dirt had been attached under the slit glass, not common but it does happen.

    yes done that as well, id make sure that slit glass and its surrounding is clean well. i turned it off for sometimes and i turned it back on again because its not removing the message clean the slit glass. is it possible that firmware upgrade can solve the problem?




    Every day of life is a learning process...
    Just make sure you are open in all aspects of comments.

  5. #15
    Trusted Tech 50+ Posts Service@PRT's Avatar
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    Re: Kyocera FS-6025 : with a message " Clean the slit glass "

    this is my longest call time... been almost 3 weeks and still cant find the answer.. i even pulled out the machine to have it check for in-house repair...already disassemble the scanner unit... and i still get the same error.. clean slit glass message..

    any help would do. thanks




    Every day of life is a learning process...
    Just make sure you are open in all aspects of comments.

  6. #16
    Senior Tech 100+ Posts
    Kyocera FS-6025 : with a message " Clean the slit glass "


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    Re: Kyocera FS-6025 : with a message " Clean the slit glass "

    Older canon's have the same thing, you could turn that off in one of the user function modes. Have you check the users manual to see if there is something to turn off? Just a thought.


  7. #17
    Trusted Tech 50+ Posts Service@PRT's Avatar
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    Re: Kyocera FS-6025 : with a message " Clean the slit glass "

    yep it was u326 but... still the same... last thing i might do is firmware upgrade.. but cant find one.. coz need to have a dealer accounts on kyo website to be able to download one.




    Every day of life is a learning process...
    Just make sure you are open in all aspects of comments.

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