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  1. #1
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    Kyocera FS-6025 : with a message " Clean the slit glass "

    Sir, please help me, I installed one brand new machine, after one week the customer called me because there is a message in the machine " CLEAN THE SLIT GLASS ". I checked the slit glass but no problem about it. I follow the direction on the control panel to reset it. After few days the customer called me again and the same message appear.The customer is tired for this message. Please guide me to solve this problem. Thank you and more power to all of you.


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    Lightbulb Re: Kyocera FS-6025 : with a message " Clean the slit glass "

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from

    Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads


    Paul@justmanuals.com



  3. #3
    Field Supervisor 1,000+ Posts Eric1968's Avatar
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    Re: Kyocera FS-6025 : with a message " Clean the slit glass "

    Clean the optics and the white plate.


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    Re: Kyocera FS-6025 : with a message " Clean the slit glass "

    Enter service mode

    U326 Setting the black line cleaning indication

    Set it to off.


  5. #5
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    Re: Kyocera FS-6025 : with a message " Clean the slit glass "

    Thank You, Skynet and to all who respond, I appreciated very much.



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    Trusted Tech 50+ Posts Service@PRT's Avatar
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    Re: Kyocera FS-6025 : with a message " Clean the slit glass "

    i have the same problem like this tho the unit is kyocera fsc8025

    "Clean the slit glass"


    I tried the given solutions... but still the machine showing clean the slit glass.


    any other possibilities that might causing this error?


    your respond is highly appreciated.

    thank you




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  7. #7
    Trusted Tech 50+ Posts The_Murph's Avatar
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    Re: Kyocera FS-6025 : with a message " Clean the slit glass "

    Dust under the slit glass can also cause this. I've found that when it says it, it means it, but that's just my experience...

    If you phrase your inquiry properly, you will get the answers you seek...

    Good Luck ... You'll need it! HAHAHA!

    ~Big Dan~

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    Re: Kyocera FS-6025 : with a message " Clean the slit glass "

    If the unit is saying "clean the slit glass" it is detecting dirt or "a pen mark" on the slit glass. We had a customer a month ago calling every other day for either lines in the copy or the clean the slit glass message. Every time we went out we found a pen mark on the slit glass and cleaning it with Windex and a cloth solved the issue. The problem is user's place a document on the glass with a pen in their hand and inadvertently cause a mark on the slit glass. Shinning a flashlight across the slit glass showed the customer the mark the unit was seeing. We have not experienced any false indications of cleaning the slit glass, there is something there that the unit is seeing. Being a new unit I would suspect that a user is putting pen marks on the slit glass causing the issue and unless you are using a liquid cleaner in addition to a cloth the problem does not go away. You can turn the message off and then you will experience lines in the copies made with the Document Processor.


  9. #9
    Trusted Tech 50+ Posts The_Murph's Avatar
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    Re: Kyocera FS-6025 : with a message " Clean the slit glass "

    Quote Originally Posted by Santander View Post
    If the unit is saying "clean the slit glass" it is detecting dirt or "a pen mark" on the slit glass. We had a customer a month ago calling every other day for either lines in the copy or the clean the slit glass message. Every time we went out we found a pen mark on the slit glass and cleaning it with Windex and a cloth solved the issue. The problem is user's place a document on the glass with a pen in their hand and inadvertently cause a mark on the slit glass. Shinning a flashlight across the slit glass showed the customer the mark the unit was seeing. We have not experienced any false indications of cleaning the slit glass, there is something there that the unit is seeing. Being a new unit I would suspect that a user is putting pen marks on the slit glass causing the issue and unless you are using a liquid cleaner in addition to a cloth the problem does not go away. You can turn the message off and then you will experience lines in the copies made with the Document Processor.

    That at is exactly what I told my tech ... Well put and very thorough explanation. I would add that you can manipulate the glare from overhead lighting to locate the pen ink ...

    If you phrase your inquiry properly, you will get the answers you seek...

    Good Luck ... You'll need it! HAHAHA!

    ~Big Dan~

  10. #10
    Trusted Tech 50+ Posts Service@PRT's Avatar
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    Re: Kyocera FS-6025 : with a message " Clean the slit glass "

    thanks for the input guys, done everything i could with the machine 5 times already that i cleaned not just the slit glass but the whole scanner section of that machine... i even re-seat all the connectors in both parts. so was wonder might be something else that causes this problem. i've done u326 as well and turn it off . still clean slit glass showing.

    thank you.




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