Olivetti 8000MF or KM 8000i Can't access Service Mode

[habik]

Hi there,

Rather strange issue I came across yesterday. Have a machine with C6600 and shredded fuser belt, replaced fuser and check for mod as per bulletins and yet, when I switch on machine does not go in to Service Mode tried all combinations with open or close doors or quick typing of 10871087 until it fully boots and gets to c6600 it just doesn't seem to work.. Even tried it with fuser taken out.

Any insights?

Motherboard??

[blackcat4866]

... when I switch on machine does not go in to Service Mode tried all combinations with open or close doors or quick typing of 10871087 until it fully boots and gets to c6600 it just doesn't seem to work.. Even tried it with fuser taken out.

Any insights?

Motherboard??

You did what I would have done in your place. Maybe try reloading firmware? =^..^=

[habik]

Update! I WROTE ONE ALREADY YESTERDAY.


Have reloaded firmware,did not work.

Have disconnected HDD's booted and came with C0640 then I was able to enter Service Mode, and essentially reset fuser error after new fuser has been installed.

I think this is a safety feature in case clients is playing a smart ass and wants to fix the machine themselves in case they know how to enter Service Mode. In case there is a serious problem with fuser to overcome fire hazard etc.

So problem solved. Thanks to our support.

[blackcat4866]

Thanks for the heads up, habik. =^..^=