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  1. #1
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    C6400 Error - How to reset?

    Hello,


    I have an KM-2810 and is showing a message: C6400.


    I saw this thread ERROR C6000, where the error is similar that mine.


    But i can't go to "System Menu", the message don't go out.


    What is my problem?


    I was opening the toner cover and pressing the button, but the "menu" don't opened, the message don't go out.



    Thanks!


  2. #2
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    Lightbulb Re: C6400 Error - How to reset?

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  3. #3
    Ghoulscout 500+ Posts Kidaver's Avatar
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    Re: C6400 Error - How to reset?

    I've never heard of a KM-2810.....but if it is a Kyocera...just get into the maintenance mode, do a U163 to reset fuser....if that's a no go...replace fuser.

    "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

  4. #4
    Senior Tech 100+ Posts
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    Re: C6400 Error - How to reset?

    which model is same as your machine,fs 1118 or 1018 or km 1500, or what toner do you use on your machine ,it might help


  5. #5
    Technician bvaldir's Avatar
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    Re: C6400 Error - How to reset?

    Don't exist the option 0163 for reset this problem. So, do you need take off the fuser unit and check it. Check the thermostat if it is open. After replace the thermostat or clear the thermistor, put fuser unit again in machine and automatically it returned to be functional. Please check that in most cases this code appear in low energy conditions below 115V.

    Last edited by bvaldir; 10-02-2012 at 03:07 PM.

  6. #6
    Service Manager 100+ Posts kkendric's Avatar
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    Re: C6400 Error - How to reset?

    Looks like an FS-1128 if so it will not have the Simulation U163. This error 6400 is a zero crossing error not a fuser error. In older machines it is cleared by the fuser reset. This error is usually caused during power surges. Appartntly in this machine you will have to fix the problem by replacing a board. I do not know for sure as I have not run across this problem on this machine yet.


  7. #7
    Ghoulscout 500+ Posts Kidaver's Avatar
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    Re: C6400 Error - How to reset?

    ewwww.....1128 and fuser problems...I wonder if this model has the infamous thermistat grinding into the roller issue as well.....speaking of which I gotta run...got another 1128 fuser to replace this week....only wednesday and 3rd one this week....

    "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

  8. #8
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    Re: C6400 Error - How to reset?

    If the U163 won't help then You should use U021 or U020.


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