Kyocera KM-3035-4035-5035 Intermitting Registration Problem

**anthony123** · 10-11-2012

Hello, I have a KM-3035 Connected Machine That is having intermitting registration problem. They told me it was only from the Document Feeder but I have ruled out the Document Feeder because it happend from the glass also. I have ruled out the printer engine because it has never happened while printing and thay use it as a printer primarily. I have attached some photos to show the direction paper and the output.
Any Ideas? Thanks....Ant
villages copier problem.jpg villages copier problem 2.jpg villages copier problem 3.jpg

**blackcat4866** · 10-11-2012

Replace the registration clutch. The confirmation will be the cloud of rust dust around it. =^..^=

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**MR Bill** · 10-11-2012

Blackcat, you have more experience on this machine than I do. But would the problem be there when printing. He said it did not have the problem when printing?? Just wondering?

**blackcat4866** · 10-12-2012

Mr. Bill: Theoretically it would affect all printing and copying equally, but little "facts" like this often get muddled. Another mitigating factor might be how may consecutive prints or copies, greater quantity greater variation.

If you suspect that it's a scanning issue, do a bunch of scans and check the image registration. Personally I think that's less likely.

Just look at the clutch. If it's rusty, there's your culprit. You might be overthinking this. =^..^=

**kyogenius** · 10-12-2012

blackcatt is 100% right its the reg clutch, i hv encounterrd this problem so many times on these models and km 2530s.3530s,3050s,4050s,5050s ,you might want to clean it but changing it makes it perfect.

**anthony123** · 10-12-2012

Thank you for the replies. I as well think it would show up on printing. I also think that since the paper is running in the 11x8.5 position the clutch would cause the registration to be off <---> instead of top to bottom? That said I will try to clean/change the clutch and let you know. Hey, i like clean clutches don't you?

**anthony123** · 10-12-2012

PS: the registration is always off the exact same amount every time it goes out...

**anthony123** · 03-29-2013

The clutch on this machine was dirty and rusty however after a good cleaning they continued to have this problem. The customer has been living with the problem without complaining until a recent run of 200 cut off pages by the manager prompted a revisit of the problem. From there observations it seemed to occur when tray 1 ran out of paper and it switched to tray 2. (same size same direction as tray 1) Armed with new information I figured I'd try again. The samples they saved for me looked like the machine was getting confused about what size paper it had even though the display panel registered the correct size. I disassembled and cleaned the paper size sensor tracks in tray 1 and 2, they were very dirty. I also turned off the feature to change trays when tray 1 ran out of paper. I’ve been checking with them and it’s been running several months without having the problem. I know this is an old machine and probably no one cares, but I had some time to kill so whatever.