Originally Posted by
accDavid
Hello,
Printer is a Kyocera TASKalfa 300ci (I will post further information below with printer info)
I have used this forum previously for searching / information but I am stuck a bit so any assistance is appreciated.
I am using KM Net Viewer 5.3 to try resetting the Command Centre password, I can log in from the Device OK with Username and Password of 3000 without issue.
When attempting to do a command centre password reset command (which I found in another thread on here) !R! ACNT "REST";EXIT; it asks for Administrator Log-in and password which I tried 3000/3000 and it throws up an error 'Result: Failed
Authentication error'
Last week I was able to log into Command Centre with admin00 but since I have done a firmware update.
I assume I'm doing the correct process > I have found the Device > Right Click > Advanced > TCP/IP Send Data
I select the Text field and enter the early mentioned command
It asks for authentication, i put in username and password and get an authentication error.
Some additional Printer information
Taskalfa 300ci
System Firmware: 2H7_2F00.013.006
Panel Firmware: 2H7_7000.013.006
Again any assistance is appreciated.
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