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Well all,
the main and operations boards were shot. I replace the main first and tried to do a firmware update and nothing.
Then replaced ops board , did firmware update and low and behold it came alive. Put back the old main board, reloaded firmware, thinking it was only the ops board and no go. Put the new main board back and reloaded firmware and good to go.
Both boards went. well learning curve. customer has a whooping bill but that's life.
Larhal
Thanks for sharing. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
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