I have a 500ci machine that will not quit turning the motors and produces no color except for black. I've tried new transfer belt, dlp motors, developers, drums. Any other suggestions?
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I have a 500ci machine that will not quit turning the motors and produces no color except for black. I've tried new transfer belt, dlp motors, developers, drums. Any other suggestions?
Is firmware up to date? I'd start there...
But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.
Yes, firmware has been updated. Sorry, I should have mentioned that.
i hate to say it, but you might be dealing with an engine board issue. Another thing to look for would be pinched wires in the drive section...
But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.
Have you done any U089 Gray test patterns in C, M, Y, & K? Are there any error in the Event Log?
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
That's what I was afraid of. Thanks
Yes, tried 089, no colors showing up, not even faded
I would remove a charge roller and make one copy to see what you get. That small board on the front that the devs plug into may be the problem also.
Will give that a shot. Thanks!
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