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  1. #1
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    Kyocera Taskalfa 3550ci Color issue..

    Dear Friends,

    Today i got a call from an customer regarding the color issue both copying and printing.. then i upgrade the latest firmware and calibiration and half tone adjust then also the problem seems same.. i opened the machine then i serviced machine Drum, charger, developer seems okay.. with this post i attached the status page and maintanence report for your view...


    Thanks & Regards

    kibbsdoc00789620131126162432.pdf
    Attached Images Attached Images

  2. #2
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    Re: Kyocera Taskalfa 3550ci Color issue..

    Quote Originally Posted by kibbs View Post
    Dear Friends,

    Today i got a call from an customer regarding the color issue both copying and printing.. then i upgrade the latest firmware and calibiration and half tone adjust then also the problem seems same.. i opened the machine then i serviced machine Drum, charger, developer seems okay.. with this post i attached the status page and maintanence report for your view...


    Thanks & Regards

    kibbsdoc00789620131126162432.pdf
    How about skyshots..how do they appear?

    Is color also affected or b/w only?

  3. #3
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    Re: Kyocera Taskalfa 3550ci Color issue..

    Quote Originally Posted by tech.gasm View Post
    How about skyshots..how do they appear?

    Is color also affected or b/w only?
    you can see the status report i attach that also..!! in black and white copy also it appearing..!! only 60000 copies only made by the machine.. how don't knw how they appear.. searching for the solution..

  4. #4
    Senior Tech 250+ Posts luis8832's Avatar
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    Re: Kyocera Taskalfa 3550ci Color issue..

    On the kyocera website there is a troubleshooting guide for these units. There are several reasons why you would get that affect on your copies and prints.
    Download it and check out the first section. Let me know if it helps. Forget downloading, here it is. Good luck!

  5. #5
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    Re: Kyocera Taskalfa 3550ci Color issue..

    Quote Originally Posted by luis8832 View Post
    On the kyocera website there is a troubleshooting guide for these units. There are several reasons why you would get that affect on your copies and prints.
    Download it and check out the first section. Let me know if it helps. Forget downloading, here it is. Good luck!
    Hey thanks a lot for your guide man..!! you save my time.. i try with the first section.. adjusting the value and calibration and everthing in the first section with the one by one procedure.. still problem looks same.. my head rouding i dono how it happens and still searching solutions in internet..

  6. #6
    Technical/IT Support 500+ Posts Venom's Avatar
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    Re: Kyocera Taskalfa 3550ci Color issue..

    Did you stop a print half way to see if image is on transfer belt but not transferring? Is the transfer roller sitting properly with spring tension on front and rear? Maybe missing a spring?
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

  7. #7
    Senior Tech 250+ Posts luis8832's Avatar
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    Re: Kyocera Taskalfa 3550ci Color issue..

    Did you try cleaning the charge rollers?

  8. #8
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    Re: Kyocera Taskalfa 3550ci Color issue..

    Quote Originally Posted by Venom View Post
    Did you stop a print half way to see if image is on transfer belt but not transferring? Is the transfer roller sitting properly with spring tension on front and rear? Maybe missing a spring?
    I am the first person open the machine first time.. it was their in our record it is one year old machine machine.. i think warranty finished last month. from the date of installation..

  9. #9
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    Re: Kyocera Taskalfa 3550ci Color issue..

    Quote Originally Posted by luis8832 View Post
    Did you try cleaning the charge rollers?
    yes i cleaned with cotton wet cloth and wipe with dry cotton cloth..

  10. #10
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    Re: Kyocera Taskalfa 3550ci Color issue..

    this is clearly a transfer issue.
    plse check transfer roller/Belt, => it seems to be a comman part.
    please print out a color belt (A3) and scan the printed page.

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