FS-6525 - generic toner

[MHeon71]

My manager states that he installed a generic toner in a FS6525 and now every time you start machine it states that you are using compatible toner and you must press OK. Is there a way to stop that message from appearing?


Thanks for any help.

[Eric1968]

Use the right toner. The chip on the toner cartridge tells the machine if the toner is genuine or not.

[MHeon71]

I realize the crum chip gives the info for generic toner or OEM. I would love to use OEM toner but the purchasing department does not. I know it creates more calls to use generic, but that is out of my hands.

[Tonerbomb]

generic toner SUCKS !!!!!!!!!!!!!

[Eric1968]

If you have to visit 1 customer for toner related problems, you instantly lose the benefit of that cheaper toner bottle.

[DWise]

Sounds like you will have to press the button every time, until they start using OEM, if ever.