I have a Taskalfa 620 with this line running down the middle of the page. Please see the attachment. The prob started after installing a new toner. We replaced the drum blade but have no other ideas at the moment. Thanks in advance for any assistance.
I'd look at your charging unit...probably clean or replace the charge grid.
"In a cruel and evil world, being cynical can allow you to get some entertainment out of it."
I agree with Kidaver. Probably a foreign object in the primary charge unit. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Update: the problem was gone when we returned to customer's location this morning. Now it has light streaks across the page. I have included a sample. This device has just under a million prints on it.
Still primary charge.
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
You are absolutely correct, Mr. BC. Cleaned the wires in the assembly 4 times. No more probs. Thank you for your help.
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