kyocera Taskalfa 520i Copyng and Scanning Lining issue

[kibbs]

Dear Friends,

I was Facing on Serious problem in customer. Printing is fine.. While copying from Glass in portrait and landscape lining is their.. From the DP Portrait lining is their but in the Landscape( DP) copies okay.
Scanning also the same issue.. Glass in portrait and landscape lining is their..From the DP Portrait lining is their but in the Landscape( DP) copies okay.

i attached the sample scan copy 1 page and copies from glass and from dp in one file for your view..

Please give some solution to fix the issue

Note: Small arrow which i mention through pen lining is their...

Regards

kibbs

[blackcat4866]

So kibbs, what have you done so far?

How does the document feeder close? Is the height even? It could be just mis-adjustment or worn out hinges. Is the platen in good condition?
Here's the idea. The paper isn't held down firmly to the glass. Maybe because the platen is out of position, ripped, or totally missing. Maybe because another tech thought they'd fix a skew problem, and totally botched the height adjustment. Maybe because the hinges are worn.

Me? I'd get out my manual, and go through the document feeder adjustments section. =^..^=

[JustManuals]

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[kibbs]

So kibbs, what have you done so far?

How does the document feeder close? Is the height even? It could be just mis-adjustment or worn out hinges. Is the platen in good condition?
Here's the idea. The paper isn't held down firmly to the glass. Maybe because the platen is out of position, ripped, or totally missing. Maybe because another tech thought they'd fix a skew problem, and totally botched the height adjustment. Maybe because the hinges are worn.

Me? I'd get out my manual, and go through the document feeder adjustments section. =^..^=

Dear Blackcat,
1. Platten glass are even...
2. feeder also closing correctly..!!
3. In feeder, landscape copy is okay. portrait only problem..
4. Platen glass is very neat and clean.. inside also lamp and glasses i cleaned with the alcohol..

i am going to try to disassemble and assemble it again with the proper fixing. Give me your valuable opinion

thanks and regards

raja