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  1. #1
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    taskalfa 3500i jam 0000

    hi i have an intermitent jamming issue.
    jam code 0000
    i have cleaned all the sensors in vertical pass and horizontal. i have taked the exit unit out and checked the sensors out.
    I cleaned all up put a 1000 test copies through no issue come to sign my jon off and bam paper jam was present but nothing was printing and no paper anywhere.
    anyone help would be apreciated

    Thanks nigel.


  2. #2
    Master Of The Obvious 10,000+ Posts
    taskalfa 3500i  jam 0000

    blackcat4866's Avatar
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    Re: taskalfa 3500i jam 0000

    Print off the event log. What jams are stored? =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  3. #3
    Service Manager 10,000+ Posts
    taskalfa 3500i  jam 0000

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    Lightbulb Re: taskalfa 3500i jam 0000

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


    http://www.justmanuals.com


    Paul@justmanuals.com



  4. #4
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    Re: taskalfa 3500i jam 0000

    Hi thanks for the reply
    all jams are at 0000


  5. #5
    Master Of The Obvious 10,000+ Posts
    taskalfa 3500i  jam 0000

    blackcat4866's Avatar
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    Re: taskalfa 3500i jam 0000

    On the event log? =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  6. #6
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    Re: taskalfa 3500i jam 0000

    Jam code is j0000 but it's intermittent I can copy over a 1000 doesn't miss a beat leave it come back and there it is jam j0000


  7. #7
    Master Of The Obvious 10,000+ Posts
    taskalfa 3500i  jam 0000

    blackcat4866's Avatar
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    Re: taskalfa 3500i jam 0000

    No, stop talking for a second. Did you print the event log? =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  8. #8
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    Re: taskalfa 3500i jam 0000

    Yeah I have printed the event log


  9. #9
    Master Of The Obvious 10,000+ Posts
    taskalfa 3500i  jam 0000

    blackcat4866's Avatar
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    Re: taskalfa 3500i jam 0000

    As you probably already know, J0000 is a non-specific jam, indicating paper present at power On. It does not indicate a specific location, just that paper was present somewhere at power On.

    Usually, if a person were to print off the jam log they would see that preceding the J0000 there is a paper jam that occurred with a different code, a code that the person could look up then identify the original jam. That same person might notice that there was an error condition that occurred just before the J0000. But that person would not have that information if they fibbed about printing off the event log because they didn't know how.

    J0000 is a consequence of power being turned off with jammed paper left in the machine, not a cause. From what you've said, the only thing we know for sure, is that your enduser powers off the machine each time the jam or error occurs. If you really want help, swallow your pride and go print the event log. =^..^=

    Last edited by blackcat4866; 02-19-2014 at 12:06 AM.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  10. #10
    Trusted Tech 50+ Posts
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    Re: taskalfa 3500i jam 0000

    Quote Originally Posted by Westpark15 View Post
    hi i have an intermitent jamming issue.
    jam code 0000
    i have cleaned all the sensors in vertical pass and horizontal. i have taked the exit unit out and checked the sensors out.
    I cleaned all up put a 1000 test copies through no issue come to sign my jon off and bam paper jam was present but nothing was printing and no paper anywhere.
    anyone help would be apreciated

    Thanks nigel.
    check the paper feed sensors and exit section sensors...!!


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