Taskalfa 3050 error code C9540

[Ryan_hattingh]

Hi everybody.

Please help me out here. I have a brand new Task Alfa 3050 ci that is giving this error as soon any paper feed switch engages (cassettes and MP).

Any idea how to resolve this issue?

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[blackcat4866]

One of your end users has attempted to make copies of currency, stocks, or bonds. Only the manufacturer, Kyocera, can help you recover function of this machine. =^..^=

[Ryan_hattingh]

One of your end users has attempted to make copies of currency, stocks, or bonds. Only the manufacturer, Kyocera, can help you recover function of this machine. =^..^=

Thanks for the reply. This machine is literally brand new. We picked up the problem during installation when we tried to print a status page.

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[blackcat4866]

That code is for prohibited originals. Are you using $100 bills as test patterns?

Time to call the hotline. Get a comfortable chair, refill your coffee, and be prepared to wait for a while. =^..^=

[Ryan_hattingh]

Time to call the hotline. Get a comfortable chair, refill you coffee, and be prepared to wait for a while. =^..^=

Sounds like a party ;-)

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[CWP]

Check DP to machine connections, particularly the add-on board that is installed with the high end feeder, make sure that it is seated to the main board.