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  1. #1
    lorenzdv
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    Taskalfa 250ci KX error code C0640

    Hi,
    my printer doesn't startup and give me the error code C0640, what can I do? I don't think it depends on HDD, because I try to substitute it but the same error compares on the display.
    Help me please.

  2. #2
    Field Supervisor 1,000+ Posts Eric1968's Avatar
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    Re: Taskalfa 250ci KX error code C0640

    It ís a HDD problem. The HDD for the TA250ci is 80GB. Just replacing it with some average HDD won't work. The Main PWB could also be defective allthough I've never seen that with this code.

  3. #3
    lorenzdv
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    Re: Taskalfa 250ci KX error code C0640

    Thanks a lot....So, what should you do? the warranty isn't valid, must I change it?

  4. #4
    Field Supervisor 500+ Posts
    Taskalfa 250ci KX error code C0640


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    Re: Taskalfa 250ci KX error code C0640

    Make sure you format the drive from the maintenance menu.

  5. #5
    Service Manager 250+ Posts kkendric's Avatar
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    Re: Taskalfa 250ci KX error code C0640

    This is a Hard Drive error, a functioning Hard Drive is required for this copier to function correctly. You will need to re-enable the Hard drive by going into the service mode and performing a reset disable function then format the new drive. All of this information can be found in your service manual. If you are an end user you should hire a technician to do this.

  6. #6
    Field Supervisor 1,000+ Posts Eric1968's Avatar
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    Re: Taskalfa 250ci KX error code C0640

    Quote Originally Posted by kkendric View Post
    This is a Hard Drive error, a functioning Hard Drive is required for this copier to function correctly. You will need to re-enable the Hard drive by going into the service mode and performing a reset disable function then format the new drive. All of this information can be found in your service manual. If you are an end user you should hire a technician to do this.
    U906 won't enable a defective HDD. U906 only resets problems with paper banks, document feeders, finishers.

  7. #7
    Service Manager 250+ Posts kkendric's Avatar
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    Re: Taskalfa 250ci KX error code C0640

    Eric1968, You are correct for the newer machines, I stand corrected. However I also pulled out a KM-6030 and disconnected the HDD ant you do have to perform a 906 before the HDD will come back to life.

  8. #8
    lorenzdv
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    Re: Taskalfa 250ci KX error code C0640

    I'm an end user, but my technical support for the printer had just substitute the HDD and the error doesn't desapear

  9. #9
    Technician dedu's Avatar
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    Re: Taskalfa 250ci KX error code C0640

    selamlar
    Maintenance
    item No.
    U021
    Memory initializing
    Description
    Initializes all settings, except those pertinent to the type of machine, namely each counter, service call history
    and mode setting. Also initializes backup RAM according to region specification selected in maintenance item
    U252 Setting the destination.
    Refer to *1 of the maintenance mode item list about the item initialized.
    Purpose
    To return the machine settings to their factory default.
    Method
    1. Press the start key.
    2. Press [EXECUTE] on the touch panel.
    3. Press the start key. All data other than that for adjustments due to variations between machines is initial-
    ized based on the destination setting.
    4. Turn the main power switch off and on.
    For errors occurred, turn main power switch off then on, and execute initialization.
    Error codes
    U024
    HDD formatting
    Description
    Initializes the hard disk.
    In addition, the following settings are also initialized by initializing the hard disk.
    System menu (user login administration, job accounting, address book, one-touch keys and document box
    etc.), shortcuts and panel programs
    Purpose
    To initialize the hard disk when replacing the hard disk after shipping.
    Method
    1. Press the start key.
    2. Press [EXECUTE] on the touch panel.
    3. Press the start key to initialize the hard disk.
    4. Turn the main power switch off and on.
    Description
    Codes Description
    01 Configuration initialization error
    02 Counter initialization error
    20 Engine initialization error
    40 Scanner initialization error
    2JZ/2JX/2JV/2H7-5
    1-3-23

  10. #10
    Field Supervisor 1,000+ Posts Eric1968's Avatar
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    Re: Taskalfa 250ci KX error code C0640

    Quote Originally Posted by kkendric View Post
    Eric1968, You are correct for the newer machines, I stand corrected. However I also pulled out a KM-6030 and disconnected the HDD ant you do have to perform a 906 before the HDD will come back to life.
    Your right! Thanks for the heads up!

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