The machine Zackuth is talking about when I was there putting in the 2nd board before I put the board in this is pretty much what was going on. Took fax board out and updated FW, put back in and updated FW. Under job status the Fax would say Phone Line in Use. It would not answer when a fax was coming in and would not pick up dial tone when sending a fax normally. Now with that said I was able to send a fax with the On Hook function and I was able to manually recieve a fax thru On Hook. So the board was functioning in that it could recieve and send under those circumstances it would just never actually try to pick up the line on it's own. I've seen this with 3 different machines in 3 different towns.