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  1. #1
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    Taskalfa Scan Issue

    Please someone tell me what I am missing. I have setup the smtp server settings, but when I try to scan to email, I enter the destination and hit start but the machine just beeps and says to hit start to send.

    Any ideas?

  2. #2
    Ghoulscout 500+ Posts Kidaver's Avatar
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    Re: Taskalfa Scan Issue

    Which model of Taskalfa? as the older models have a bit different Command Center than the new ones?
    "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

  3. #3
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    Re: Taskalfa Scan Issue

    Taskalfa 205c

  4. #4
    Ghoulscout 500+ Posts Kidaver's Avatar
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    Re: Taskalfa Scan Issue

    So you enter a destination and on screen you should see Ready to Send and there is no green light on the start button and if you do press start it doesn't even scan the document or try to send or give a send error code?
    "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

  5. #5
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    Re: Taskalfa Scan Issue

    its actually a 255c and I have discovered that I cant send anything from the send screen. Not a scan to email, scan to file, or even a fax. It just beeps. Any ideas?

  6. #6
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    Re: Taskalfa Scan Issue

    Quote Originally Posted by Kidaver View Post
    So you enter a destination and on screen you should see Ready to Send and there is no green light on the start button and if you do press start it doesn't even scan the document or try to send or give a send error code?
    No error or anything, it says press start to send. You press start and it just beeps. It never pulls the document through the adf or scans it off the glass. If you dont have a doc loaded on the glass or in the adf it asks you to set a size and then just beeps after you do that.

  7. #7
    Ghoulscout 500+ Posts Kidaver's Avatar
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    Re: Taskalfa Scan Issue

    Hmmm...that is an odd sounding issue...I'd start by pulling the fax and loading firmware and see if you can scan to file/email, re install fax, reload firmware, and then go from there...
    "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

  8. #8
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    Re: Taskalfa Scan Issue

    Quote Originally Posted by Houndquake View Post
    No error or anything, it says press start to send. You press start and it just beeps. It never pulls the document through the adf or scans it off the glass. If you dont have a doc loaded on the glass or in the adf it asks you to set a size and then just beeps after you do that.



    i also faced this problem but i check the machine date and time .may be the machine date and time wrong .you check the date and time


    any way all the best

  9. #9
    Owner/Service Manager 1,000+ Posts
    Taskalfa Scan Issue

    tmaged's Avatar
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    Re: Taskalfa Scan Issue

    We have one doing this after changing the main board for black copies. The date & time are in there. Anyone figure it out ?
    Hope that helps !
    -Tony


    www.dtios.com
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  10. #10
    Trusted Tech 50+ Posts blackandwhite's Avatar
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    Re: Taskalfa Scan Issue

    format HDD and reload the firmware... may it will help this issue.....

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