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  1. #1
    Senior Tech 250+ Posts
    Kyocera CS 300i freezes up ater 6 prints or copies


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    Kyocera CS 300i freezes up ater 6 prints or copies

    Any Kyocera aficionados know why this box will freeze after 6 pages in copies or prints? I swapped out the HDD for a known good one from another box and swapped out the RAM too. Same thing. What's next? Any and all help is appreciated. Thanks in advance. I already have the manual. The machine will run on as if it is paused in print job but won't reset until I turn machine off then back on again.

  2. #2
    Senior Tech 250+ Posts
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    Re: Kyocera CS 300i freezes up ater 6 prints or copies

    Start by printing event log and analyze error codes you've had to hopefully narrow it down. Are you running any HyPAS software on it?

  3. #3
    Senior Tech 250+ Posts
    Kyocera CS 300i freezes up ater 6 prints or copies


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    Re: Kyocera CS 300i freezes up ater 6 prints or copies

    No Hypass and no error codes. It just runs on til I shut it off.

  4. #4
    Master Of The Obvious 10,000+ Posts
    Kyocera CS 300i freezes up ater 6 prints or copies

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    Re: Kyocera CS 300i freezes up ater 6 prints or copies

    Start with firmware. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Technical/IT Support 500+ Posts Venom's Avatar
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    Re: Kyocera CS 300i freezes up ater 6 prints or copies

    does it have a finisher?
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

  6. #6
    Senior Tech 250+ Posts
    Kyocera CS 300i freezes up ater 6 prints or copies


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    Re: Kyocera CS 300i freezes up ater 6 prints or copies

    BC: I have upgraded to current firmware version.
    Venom: The machine came with finisher but I removed it.

    Thanks guys for heads up. Any other ideas?

  7. #7
    Technical/IT Support 500+ Posts Venom's Avatar
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    Re: Kyocera CS 300i freezes up ater 6 prints or copies

    Did you install Turbo Firmware? is so try complete package
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

  8. #8
    Master Of The Obvious 10,000+ Posts
    Kyocera CS 300i freezes up ater 6 prints or copies

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    Re: Kyocera CS 300i freezes up ater 6 prints or copies

    HDD, RAM, firmware ... all that's left is the firmware DIMM and the main PWB, each followed by firmware (not turbo). Maybe the operation panel? It's know to be the cause of firmware lockups. Let us know what you find.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  9. #9
    Senior Tech 100+ Posts johnny32's Avatar
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    Re: Kyocera CS 300i freezes up ater 6 prints or copies

    Had a similar problem with a 250ci and after doing all what was stated in the other treads I changed the ip address and it solved the problem. Has been 4 days now and no more problems

  10. #10
    Senior Tech 250+ Posts
    Kyocera CS 300i freezes up ater 6 prints or copies


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    Re: Kyocera CS 300i freezes up ater 6 prints or copies

    Venom: It does have an internal finisher. Please advise.

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