KM-3060 jamming w/DF-730

[kyoceradude]

Anyone have these out there yet? Just set up 2 new on stand, with ak-670 and DF-730. Works great to internal tray but if you want to sort or staple it intermittently jams. It looks like its catching on the attachment kit gate. Tried several kits, still no worky. Anyone with ideas??? Yes, I already checked firmware and the Hotline just said let us know when you figure it out. Funny thing is that the KM-2540 dosen't have the problem..

[blackcat4866]

None of my 3060s have the external finisher. Sorry, can't help.

=^..^=

[bsm2]

check the upper and lower plastic guide plates
have seen them not seated all the way up or down
they should snap in place

[bariskurt23]

upgrade firmware

[stevee104]

we have a 3060 with internal finsher that wrinkles the paper like
it is a timing issue.it starts doing it on the 3rd or 4th copies.It seems
like the fuser is pushing out faster than the finsher can take it.
Put the machine in july so would a firmware update help this or
do have a hardware problem.