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  1. #1
    walkjp1
    Guest

    KM-1820 Scanner Problem

    My KM-1820 recently stopped scanning long paper sizes. If I try to scan a long bond "legal" length document, I do not get the complete form, only part of it. As far as I know I have not changed any settings, and it was working fine a few days ago. Any help please?

  2. #2
    krizanto
    Guest

    Re: KM-1820 Scanner Problem

    Quote Originally Posted by walkjp1 View Post
    My KM-1820 recently stopped scanning long paper sizes. If I try to scan a long bond "legal" length document, I do not get the complete form, only part of it. As far as I know I have not changed any settings, and it was working fine a few days ago. Any help please?

    Is it on Scanning only or even copying?

  3. #3
    Field Supervisor 500+ Posts
    KM-1820 Scanner Problem


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    Re: KM-1820 Scanner Problem

    Did you set your original size to "legal" ?

  4. #4
    Service Manager 250+ Posts kkendric's Avatar
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    Re: KM-1820 Scanner Problem

    Quote Originally Posted by krizanto View Post
    Is it on Scanning only or even copying?
    Don't you scan a document to copy it??

    Select correct original size
    Select correct paper size
    Select zoom, Auto, 100% etc.

  5. #5
    walkjp1
    Guest

    Re: KM-1820 Scanner Problem

    Quote Originally Posted by darry1322 View Post
    Did you set your original size to "legal" ?
    Apparently this was the problem, thank you.

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