Has anyone have a problem using the stapling function for the fiery 13 or 14?


I have a customer that has both a Kyocera TaskAlfa 4551ci and 6551ci and both have Fierys (13 & 14). when you try to staple a print job, it just prints out on the top tray of the finishing unit. At first I thought that the finishing option wasn't added to the driver. So I looked at the driver and saw that it was automatically added to the driver. I have tried all different configuration from the print driver to try and affect the finishing output, but it still just prints it to the top tray. Thinking that this might be a machine issue, I loaded Kyocera driver to see if I could staple from that driver and was able to staple.


I have looked at the Fiery web site for a set of new or updated drivers, they only have one for Mac and none for Windows. The bad thing about this is that both units are doing the same thing.

Thanks