Kyocera CS255c Exit Jams

[tecchie]

I have a customer with a Kyocera CS-255C Copier which they've had for about 1 1/2 years. We are getting consistent paper jams at the exit of machine more so as the machine gets hotter.

I've heard Kyocera came out with a new exit section and revised fuser for this problem. Something about exit roller shafts warping when they get hot. I don't know how new this modification is but when I log onto Kyocera technical site I do not see one listed. Anyone know of this and if so do you have a bulletin release number I can look up. Thanks as always...

[Kyo fan]

You are right, there are no bulletins mentioning fuser or exit unit changes. What jam exactly are you having? You can try doing a print with big door opened and the switch pressed to see if it will pass. If it does, it's likely that the exit unit is failing.

[Kidaver]

The roller warping issue shouldn't cause your jamming....what it caused was this awful squealing noise that would drive customers insane....and the fix was just a plastic L shape bushing to keep the shaft from rubbing on the frame...there was also a mod with the springs in the fuser pressure gear....they would break and cause a clicking noise and cause your pressure release to be out of alignment...but if you have a newer fuser these problems shouldn't be there...and wouldn't cause jamming...just annoying noise...