hello. my problem is the shade (not dirt) about 2" on the leading edge at the back of output paper.
attached is the sample (back of the copy paper) i jammed the paper and found out that the image/dark shade is being transferred at the transfer roller at the back of the paper ( the copy in front is good). i tried to wipe the transfer roller with a clean dry cloth. but still there is the dark portion at the back of the paper. what seems the problem? the Transfer Roller?
Do i need to adjust some data? Hv, grid, etc?
I need your suggestions based on experienced.
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