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Thread: Reset message

  1. #1
    Trusted Tech 50+ Posts raztech's Avatar
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    Reset message

    Good dayfor you
    have a message -the cartridge suply- is not original...want to reset this message to accept any kind of toner quality..
    may some one have a good idea about..
    thanks for you in advance

  2. #2
    Field Supervisor 500+ Posts HenryT2's Avatar
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    Re: Reset message

    Quote Originally Posted by raztech View Post
    Good dayfor you
    have a message -the cartridge suply- is not original...want to reset this message to accept any kind of toner quality..
    may some one have a good idea about..
    thanks for you in advance
    You did not mention a brand or model .

    If you are asking about a Kyocera , I do not know of a reset for that message .......
    However ; with most manufacturers , if you use OEM toner ... you will not see that message.
    If you have seen this message , then it was probably recorded in the Event log ; thus voiding your warranty .

    Just use the recommended OEM toner .
    "The Serenity Prayer" . . .
    God grant me the serenity to accept stupid people , the courage to not waste my time and energy on them , and the wisdom to know that I cannot fix STUPID .

  3. #3
    Master Of The Obvious 10,000+ Posts
    Reset message

    blackcat4866's Avatar
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    Re: Reset message

    If you have aftermarket toner installed, yes, it's going to say that. The reset? Install OEM toner. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    Service Manager 1,000+ Posts bob marley's Avatar
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    Re: Reset message

    It is better to use only OEM toner to avoid many bad effects of non-original one

  5. #5
    Service Manager 100+ Posts dbrownlee's Avatar
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    Re: Reset message

    Quote Originally Posted by HenryT2 View Post
    You did not mention a brand or model .

    If you are asking about a Kyocera , I do not know of a reset for that message .......
    However ; with most manufacturers , if you use OEM toner ... you will not see that message.
    If you have seen this message , then it was probably recorded in the Event log ; thus voiding your warranty .

    Just use the recommended OEM toner .
    I don't think that the warranty is voided unless the non-oem toner actually causes a problem. That's my understanding, anyway. But I've been wrong before.
    GO TIGERS!!

  6. #6
    Master Of The Obvious 10,000+ Posts
    Reset message

    blackcat4866's Avatar
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    Re: Reset message

    Quote Originally Posted by dbrownlee View Post
    I don't think that the warranty is voided unless the non-oem toner actually causes a problem. That's my understanding, anyway. But I've been wrong before.

    Unknown Toner will appear on the maintenance report, and yes, it will void the machine warranty. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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