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  1. #1
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    Network Fax driver for TASKalfa2551ci not working on Server 2012

    Hi

    We have the next problem at one of our customers with TASKalfa 2551ci:

    On Server 2012 R2 Network Fax driver version 4.0.0930 is installed with sharing to 32 bit stations.
    Sending fax from server or windows 7 stations (32 and 64 bit) causes this error message:

    fax error.jpg

    Also Network Fax drivers version 4.0.1512b didn’t work.

    Sending fax directly from this machine is works well.

    We have already installed on this server , FS-1128 and FS-3140+MPF shared network Fax drivers that works fine (also ver 4.0.0930).

    This customer have another old server 2003, The Network Fax for TASKalfa 2551ci driver is installed there too with no problems like this.

    What can be the problem with this model on Server 2012 and sharing to windows 7 stations?

    Thanks,
    Moti

  2. #2
    Senior Tech 100+ Posts
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    Re: Network Fax driver for TASKalfa2551ci not working on Server 2012

    Make sure WSD is enabled on the machine.

  3. #3
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    Re: Network Fax driver for TASKalfa2551ci not working on Server 2012

    Quote Originally Posted by wragsdale View Post
    Make sure WSD is enabled on the machine.
    Yes, WSD Print and Scan is enable

  4. #4
    Master Of The Obvious 10,000+ Posts
    Network Fax driver for TASKalfa2551ci not working on Server 2012

    blackcat4866's Avatar
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    Re: Network Fax driver for TASKalfa2551ci not working on Server 2012

    If I remember correctly the fax driver is not intended for installation as a shared driver on a server. It only works as a local driver. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Owner/Service Manager 1,000+ Posts
    Network Fax driver for TASKalfa2551ci not working on Server 2012

    tmaged's Avatar
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    Re: Network Fax driver for TASKalfa2551ci not working on Server 2012

    Blackcat is correct. The driver needs to communicate with the MFP and it's not possible on a server/share installation. It must be local.
    Hope that helps !
    -Tony


    www.dtios.com
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  6. #6
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    Re: Network Fax driver for TASKalfa2551ci not working on Server 2012

    Hi guys, does anyone know if you are able to install a network fax driver for the TA3212i on a 2008 R2 server and have it shared to thin clients

  7. #7
    Owner/Service Manager 1,000+ Posts
    Network Fax driver for TASKalfa2551ci not working on Server 2012

    tmaged's Avatar
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    Re: Network Fax driver for TASKalfa2551ci not working on Server 2012

    Quote Originally Posted by taskalfa View Post
    Hi guys, does anyone know if you are able to install a network fax driver for the TA3212i on a 2008 R2 server and have it shared to thin clients
    No you cannot. See the above posts.
    Hope that helps !
    -Tony


    www.dtios.com
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  8. #8
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    Re: Network Fax driver for TASKalfa2551ci not working on Server 2012

    Quote Originally Posted by tmaged View Post
    No you cannot. See the above posts.
    Thanks tmaged, just wanted to be certain , I was trying to find compatibility chart of some sort

  9. #9
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: Network Fax driver for TASKalfa2551ci not working on Server 2012

    Make sure driver has manage printer checked also that its IP port is the address of copier Not a WSD port. A local install would most likely be better as user can customize there own fax cover page.

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