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Good morning, I have this kyocera ecosys p7240 printer under repair, it makes a gear noise a few times, and when it makes the noise the print comes out defective, has this happened to anyone?
youtube link video Kyocera p7240 rumorosa - YouTube and photo in attacjment.
I suspect that the primary transfer belt cleaner assembly is clogged up, stalling the primary transfer belt. That would explain the faulty color registration. Have you examined the machine yet? =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
What BlackCat said.
not yet, I have to go to the customer, thanks, I will check as you suggestedOriginally Posted by blackcat4866
From now on Im going to post my machine problem here so you guys will do my diagnostics before I even look at the machine. I like other people to do my work for me!
Yep. The bushing on the transfer belt near the drive gear wears causing it to skip with a horrible noise and registration error. New belt required.
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We had a similar case a few months ago that stumped us for quite a long time. As it turned out the levering system on the fuser had come partly undone and some times one of the rods would be pushed into the big gear on the ITB assembly. We had replace the ITB, rear door and the driving gears for the ITB before I accidentally stumbled on the fuser issue. I was able to simply reassemble the fuser properly and no problems since.
FWIW.
it's a machine with which I have no experience, I think there's no harm in asking since the customer is far from the office and I didn't want to go there totally unprepared
Re: kyocera p7240 noise
I sent an attached photo of the bushing in case anyone has the same problem
Yup. Had a bunch of those now. Here’s one from yesterday on a TA-352ci
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