CS 3510i C3300 error code

**Samanator** · 4 Weeks Ago

I have a CS 3510i that is giving me aC3300 code. U906 doesn’t reset it. I checked and cleaned the optics as well as the surface of the lamp. The lamp does come on. I have replaced the ISC PWB from a working machine. I also swapped the CCD with the same working machine. I brought the parts back and put them in the machine I took them from and that machine works fine. The machine that is giving me the problem is about a 70-mile trip from the office. None of what I have done has made a difference. Kyocera support has suggested that I do the two things I have already done, so no help there.

Any help at this point would be welcomed. Thanks in advance.

**subaro** · 4 Weeks Ago

Originally Posted by Samanator

I have a CS 3510i that is giving me aC3300 code. U906 doesn’t reset it. I checked and cleaned the optics as well as the surface of the lamp. The lamp does come on. I have replaced the ISC PWB from a working machine. I also swapped the CCD with the same working machine. I brought the parts back and put them in the machine I took them from and that machine works fine. The machine that is giving me the problem is about a 70-mile trip from the office. None of what I have done has made a difference. Kyocera support has suggested that I do the two things I have already done, so no help there.

Any help at this point would be welcomed. Thanks in advance.

Actually ,Kyocera told you the next step, but you forgot. The mainboard . The ISU board is connected to the DPRPWB, then from there to the mainboard. First I would check the ribbon cable from the lamp to the ISC PWB board ,i.e continuity check. The DPRPWB, is probably a relay board, so that should not be a problem . Also disconnect all the connectors from the main pwb and reconnect them. I am looking at this from the wiring diagram of the connections to the lamp. Also make sure the scanner motor is moving smoothly when you move the lamp by hand.

**Ropariva** · 4 Weeks Ago

The white reference strip is clean and in place? The scanner moves under the white reference when the lamp lights?
I that’s all ok and you have tested the parts, I’d take an engine board.

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**KYO_OEM** · 4 Weeks Ago

We had the problem on a few 3510i systems when the unit was placed near by the window and there was light coming in from outside.
Turn the system by 90° for testing.(Maybe end customer can do it?)

**blackcat4866** · 4 Weeks Ago

Originally Posted by KYO_OEM

We had the problem on a few 3510i systems when the unit was placed near by the window and there was light coming in from outside.
Turn the system by 90° for testing.(Maybe end customer can do it?)

I like this one. Perhaps the shading adjustment cannot be successful because of direct sunlight into the scanner cavity.

On a tangent: I had a Mita many years back that was having continual replacement of drums. The machine was at a dental office with glass walls on three sides and the ceiling. On one of these visits it was a very bright sunny summer afternoon, and I was blinded by the direct sunlight in the room. Direct sunlight was shining in through the cracks around the covers, and light shocking the drum for hours at a time in the afternoon. The customer would not move the machine, of course. The solution was aesthetically not very pleasing. They wrapped the seams where the covers meet with a layer of duct tape. Thankfully, I never got to see that machine again. I'd imagine removing covers would be a chore with all that duct tape on it.
=^..^=

**nathicana** · 4 Weeks Ago

Try a different glass if you have one. That's assuming you have already cleaned the underside of the glass. There was a smaller machine that would give a lamp code due to the glass being grimy but it was hard to tell by looking.