WP_000180.jpgWe replaced all the drive, and all the guides and rollers in the machine feed section and still had the nicking and jamming.
what we did as a test was to install a mylar over the sep assy and the cassette base. hard to see but is in the middle of the image. This stopped the nicking and jamming on the two machines we were having trouble with. One of them has run over 6k with no jams or nicks. I am sending this to our Region Rep so maybe someone in KM can figure out why only some machines have the issue.
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