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  1. #1
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    MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

    Hello Friends.
    Have MFP Kyocera TASKalfa 3252ci. Problem on the device (duplex copying is impossible). Simple copying works fine. how duplex printing works, unknown (didn’t check). I think the problem is with duplex, But I'm not sure about that. If someone had experience solving this problem, tell me please I will be very grateful. Thank you all.
    P.S. Service manual this model could not be found

  2. #2
    Senior Tech 250+ Posts
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    Re: MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

    Hire a Kyocera tech.

  3. #3
    Service Manager 10,000+ Posts
    MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

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    Re: MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

    Quote Originally Posted by evseev0784 View Post
    Hello Friends.
    Have MFP Kyocera TASKalfa 3252ci. Problem on the device (duplex copying is impossible). Simple copying works fine. how duplex printing works, unknown (didn’t check). I think the problem is with duplex, But I'm not sure about that. If someone had experience solving this problem, tell me please I will be very grateful. Thank you all.
    P.S. Service manual this model could not be found
    hmmmm with all the information ( or lack there of... should be a problem to diganose!

    You're not a tech are you?

  4. #4
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    Re: MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

    Quote Originally Posted by Kyo fan View Post
    Hire a Kyocera tech.
    Specialists from Kyocera Companies do not go to repair to buyers. It is necessary to independently deliver the device to the service center. when considering the dimensions of the apparatus, it is quite difficult to do.

  5. #5
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    Re: MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

    Quote Originally Posted by Phil B. View Post
    hmmmm with all the information ( or lack there of... should be a problem to diganose!

    You're not a tech are you?
    I am a technician, But I am not a technician of Kiocera companies. I have not yet been on the diagnosis of this device. Just wanted to collect more information (maybe someone had experience with this problem). When I find out the reason. I will write.

  6. #6
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    Re: MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

    Quote Originally Posted by Kyo fan View Post
    Hire a Kyocera tech.
    Specialists from Kyocera Companies do not go to repair to buyers. It is necessary to independently deliver the device to the service center. when considering the dimensions of the apparatus, it is quite difficult to do.

  7. #7
    Master Of The Obvious 10,000+ Posts
    MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

    blackcat4866's Avatar
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    Re: MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

    Quote Originally Posted by evseev0784 View Post
    I am a technician, But I am not a technician of Kiocera companies. I have not yet been on the diagnosis of this device. Just wanted to collect more information (maybe someone had experience with this problem). When I find out the reason. I will write.
    You're on the right track. You do need to start making observations, and a lot of those do not require a service manual. Like the jam code, paper tray, media type, etc. Clearly we are not on-site to make those observations for you, nor do I care to. Get started. Make observations. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  8. #8
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    Re: MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

    Good news. The solution to the problem is extremely simple.
    For some unknown reason, one of the scanning elements of LIDE (sorry for the possible error in writing, I do not know how to translate correctly into English), those located on the ADF itself did not work.
    Solution: through the service menu I used the code 906, after this action the function of two-sided copying was available. Now, the problem did not happen again. all working.

  9. #9
    Service Manager 1,000+ Posts
    MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)


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    Re: MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

    I am guessing you had a C3210 Code. If it only happens a couple times a year a 906 may be your best solution. If it happens more frequently and the customer is getting upset you will need to replace parts. See this post.


    http://www.copytechnet.com/forums/ky...ht=#post599931

  10. #10
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    Re: MFP Kyocera TASKalfa 3252ci (duplex copying is impossible)

    There was no code (or I didn’t notice it) There was amessage (Two-sided copying is impossible)
    I also thought in case of frequent repetitions of theproblem. replace parts.
    Thanks for the link, it was extremely helpful.

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