Kyocera FS-4000DN "Call Service 0150:"

[Niessbaer]

Many thanks for your help. After the Update with the new Firmware the Printer is like a new one.
I wish you nice Christmas & a Happy New Year 2009
Regards
Niessbaer

[maku]

Hello Owl,

I had my FS-4000DN repaired after a "Call Service 0150:....".
I guess they upgraded the software as you described.
However, since then MAC adress is 00:00:00:00:00:00
Since guarantee is expired, I'd like to try to flash the
EPROM by myself.
Do you think that's feasible?

Thanks in advance,

Max

[maku]

> PM me your email address and I can get it to you.

Please mail firmware for FS-4000DN

Thanks in advance,

Max Kublin (maku)

[TheOwl]

Maku,

Personally, I would contact the people that repaired your printer and advise them that since the error code, your NIC isn't working. If they are any sort of good service provider, then they will fix this issue free of charge seeing as they missed this the first time and should have been done straight after the firmware update.

If you still have problems, then let me know.

[fitsy.13]

[quote=tp45;44482]I have a FS-4000DN that's giving "Call Service 0150:0077611".

The user had a paper jam and tried to clear it. After that it quit working & displayed the above message... I found the Drum Unit scratched up badly (not sure how). I think they removed it and just beat it up tying to get it back in... Anyway, I've replaced it with NEW drum unit - still get same error.
I've re-seated the toner cartridge many times... but still no luck. There are no signs of any torn paper remaining in the paper path. Without a Service Manual, I'm stuck!
I've been told that the "0150:" indicates needing a firmware upgrade I find it hard to believe the printer would shut down for just needing a firmware update.
i had this a few times on this printer tell your customer to push the drum in a bit further if this dont work you need to do the firmware you have a corupted eprom

[TheOwl]

Fitsy,

There has been alot of information and bulletins provided by Kyocera in regards to this error code. The error "0150" is in regards to an EEPROM error.

This is an extremely common problem on this machine and yes, the firmware upgrade fixes this issue. If you read one of my previous posts on this thread (Page 1), then you understand why the error occurs.

[florin0904]

Sorry my english is not very good, i'm sorry if i upset anyone. I have a kyocera FS-4000DN with a Call Service 0150:0000000 error, i don't know how to fix this problem can someone please help me. Thanks in advance. Have a nice day.

[Niessbaer]

Hy florin0904

You also can speak with me in german
You need a firmware upgrade.
Tell me your Emailadres and I send the firmware to you.

Niessbaer