Hey all,
Hallmark has several FS-4000's the pop a "Call Service 6000" error on print jobs longer than 100 pages. We have moved the printers power source, and even removed the printers off-site, and all of them still have the errors on larger print jobs. I have about 10+ units doing this.
I cannot check KMA-Connect to see if there is a known issue with random 6000 error codes or fusers in this unit. Is it possible a firmware update has addressed this issue? or do I have a high number of failed engine control boards?
Jeff.
Bookmarks