Kyocera FS-C5030n Firmware Update

[Lazuli]

I've got a Kyocera FS-C5030n displaying "Supervisor Mode" and "Parallel waiting". The printer displays this message from powwer on and will not do anything else; none of the buttons will work. I understand that this may be fixed with a firmware upgrade to the system and engine but I cannot find these upgrades. Does anyone know where to get them please? Or some idea how to get this machine working again.

Many thanks
David

[brecht2]

I have the same issue with a 5015!!! Anybody???

[DWise]

After you log-in to the KDA website, go to the EEPROM/Firmware section. In the drop-down tabs, select the category of your printer and the printer model. You can verify the firmware version before downloading. If your current level is out-dated, download the new file.

[brecht2]

Hello Dwise,

That's what i've done....
I did all like in the manual.

Grts

[DWise]

Hello Dwise,

That's what i've done....
I did all like in the manual.

Grts

Did you update the firmware? Did your errors/problems go away?

[copyguy1]

Make sure when flashing the firmware that it is not in a folder on your jump drive

[shawng]

Does anyone have a link to the website to download the drivers?

I've been looking all over the place for the kyocera website to download the firmware with no luck.

I unfortunately have the same message showing up on my printer.

[DWise]

Does anyone have a link to the website to download the drivers?

I've been looking all over the place for the kyocera website to download the firmware with no luck.

I unfortunately have the same message showing up on my printer.

After you log-in to the KDA website, go to the EEPROM/Firmware section. In the drop-down tabs, select the category of your printer and the printer model. You can verify the firmware version before downloading. If your current level is out-dated, download the new file.

If you don't have a log-in with KDA, I would suggest you purchasing the firmware (and a manual or two) from Paul with Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads

[shawng]

What is the KDA website url?
I don't know what KDA stands for even...

also, I went to the just manuals website, but I don't see firmware anywhere, just 186 manuals for kyocera. Is there a dedicated area for firmware?

[copyguy1]

if you google search kyocera mita you can use thier download to get the drivers. I believe that you need to authorized to get the firmware.