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  1. #11
    Field Supervisor 500+ Posts Jules Winfield's Avatar
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    Re: MAC adress for FS-4000DN

    You'll have to get a Kyocera rep involved to restore the MAC and/or serial number. There are Prescribe commands for each of these tasks, but they are not published in any of the Prescribe manuals.
    But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.

  2. #12
    Field Supervisor 500+ Posts HenryT2's Avatar
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    Re: MAC adress for FS-4000DN

    Quote Originally Posted by Jules Winfield View Post
    You'll have to get a Kyocera rep involved to restore the MAC and/or serial number. There are Prescribe commands for each of these tasks, but they are not published in any of the Prescribe manuals.
    How True ...... I had a FS-4020DN just last week that we had to call the Help Desk about . They did a remote link to my PC and reset the serial number and page count , etc , through command Center .
    "The Serenity Prayer" . . .
    God grant me the serenity to accept stupid people , the courage to not waste my time and energy on them , and the wisdom to know that I cannot fix STUPID .

  3. #13
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    Re: MAC adress for FS-4000DN

    Call the Hotline, they can remote in and fix this.

  4. #14
    Master Of The Obvious 10,000+ Posts
    MAC adress for FS-4000DN

    blackcat4866's Avatar
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    Re: MAC adress for FS-4000DN

    Quote Originally Posted by blackcat4866 View Post
    I haven't experienced this personally, but I think you'll need to call the hotline. They'll jump onto the customers network and make the desired changes. Maybe PreScribe commands? I don't know, but it's done remotely. =^..^=
    Yeah, I think I read that 3 months ago. I mean wrote that. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #15
    Trusted Tech 50+ Posts
    MAC adress for FS-4000DN

    RollingROARANDA's Avatar
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    Re: MAC adress for FS-4000DN

    Quote Originally Posted by kaborwen View Post
    The copy count is ok, but no serial number.
    So how can I do to rewrite them?
    Im going to check with the KMNet View utility when I get back Monday, could've sworn I saw a field for editing serial no. and I was like "why would this be needed?? hmm??" . And now I know lol. Weird. After a firmware update? I'll keep my eyes peeled. I like those little FS DN's... Dang.

  6. #16
    Trusted Tech 50+ Posts
    MAC adress for FS-4000DN

    RollingROARANDA's Avatar
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    Re: MAC adress for FS-4000DN

    Quote Originally Posted by Jules Winfield View Post
    You'll have to get a Kyocera rep involved to restore the MAC and/or serial number. There are Prescribe commands for each of these tasks, but they are not published in any of the Prescribe manuals.
    Now Im on a mission, dood. Find the unpublished Prescribe Commands!!

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