FS5030 Legal Jams

**tech07** · 02-20-2013

OK. Brief and decriprtive.. FS5030 with 1 extra "stack on" tray (PF60) ..Letter on top & legal on bottom . Letter runs fine. Legal jams every page with registration 2-3 inches off the page...Put letter in bottom tray instead of legal and it works fine..and legal ( now in top tray ) runs fine. Paper dial settings are correct..replaced entire feed/registration clutch/gear pack..no difference. Took legal tray to another printer and it works. Put it back on original printer, jam every copy. It's a flipping reg. issue somehow. I am obsessed. I've work on these printers since the day they were introduced.. 30 years in the business,,but,today...a rookie.. Any input gentlemen?

**HenryT2** · 02-20-2013

Originally Posted by tech07

30 years in the business,,but,today...a rookie.. Any input gentlemen?

Welcome to my SOMETIMES world ( been in since the mid 70's and still have those ROOKIE times too !! ) .... Did you run a Menu Map or Stat sheets on each printer and compare them ?
I wonder if the tray 2 settings are off somehow ; 'cause it sounds like the PF is OK .

**Has Been** · 02-20-2013

Originally Posted by HenryT2

Welcome to my SOMETIMES world ( been in since the mid 70's and still have those ROOKIE times too !! ) .... Did you run a Menu Map or Stat sheets on each printer and compare them ?
I wonder if the tray 2 settings are off somehow ; 'cause it sounds like the PF is OK .

Are you set for INCH?

**tech07** · 02-22-2013

Problem solved today. On the MP frame assembly,( which is easily removed by un snapping 2 latches on the right side,) there are 2 small rubber feed rollers. Item # 4 on MP Frame Assembly in parts book. Although they are on the MP tray assembly, paper feed from cassettes still go through these rollers. After close inspection, I found that both rubber tires had come loose from the hubs the are mounted on and were slipping. When feeding letter paper, they were able to handle the shorter lenght of paper. On legal , they slipped enough to jam due to screwed up registation position. un flipping believable..