Thanks: 0
Likes: 0
Dislikes: 0
working on a FS-4020DN.
Seems like an easy question,
How do you disable duplex?
The machine has had some issues jamming when using duplex, so company wants to turn off duplex completely.
We turned off duplex in the driver on the server. Still will duplex.
Turned off duplex on the machine itself. Still will allow the user to duplex.
Is there anything I'm missing or any suggestions on what I can do to disable duplex completely on this machine?
Exactly how are you disabling duplex?
The machine will automatically block duplexing of transparency media type. Just designate the tray as tranparency media type, then default the driver to transparency media type. =^..^=
Last edited by blackcat4866; 03-07-2014 at 10:27 PM.
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Check the page setup ( print properties ) of the file the user is sending to the printer;
if his software is telling the printer to duplex the print job, it will duplex .
"The Serenity Prayer" . . .
God grant me the serenity to accept stupid people , the courage to not waste my time and energy on them , and the wisdom to know that I cannot fix STUPID .
Posting Permissions
Reply With Quote
Bookmarks