So after like the 5th time revisiting this customer, I think I got it figured out.
The situation got worse before it got better. Alot worse.
I cleaned the transfer belt contacts on both the belt's frame and the machine and guess what happened to the
"background" streaking? Gone. For now.
Notice the multiple steps one has to take in the "troubleshooting" guide for this series for multiple issues.
Especially toner spillage or droppage / dust issues. Jeesh.
SO, their prints on Ledger gloss color paper started smearing/streaking REALLY badly. Like creating
bad-toner-buildup-on-the-fuser-blade/guide badly.
Come to find out, rollers are pulling multiple pages. From ALL trays, including MP. Get to go back tomorrow and clean all rubber
paper path rollers. Hope it works.
Bookmarks