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  1. #1
    Technician lfruean's Avatar
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    296 Scanner Locked. X738de

    I have released lock, restarted. Still coming up with this message 296 scanner locked. Help will be greatly appreciated.

  2. #2
    Master Of The Obvious 10,000+ Posts
    296 Scanner Locked. X738de

    blackcat4866's Avatar
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    Re: 296 Scanner Locked. X738de

    What have you done so far? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    ALIEN OVERLORD 2,500+ Posts fixthecopier's Avatar
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    Re: 296 Scanner Locked. X738de

    Look under the glass, I bet the belt is broke.
    The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

  4. #4
    Technician lfruean's Avatar
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    Re: 296 Scanner Locked. X738de

    Quote Originally Posted by fixthecopier View Post
    Look under the glass, I bet the belt is broke.
    Thanks mate. It was hidden under the shaft. This is my personal mfd that a govt. department was going to chuck out. I only have experience working on Ricoh and Canon.
    You wouldnt happen to have a parts and a service manual would you?
    Thanks again for the help.

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