What would cause the transfer roller to cause faint prints in one printer but not when installed in another? I need to get a maintenance kit, as I know it comes with the fuser unit replacement parts, transfer roller, and charge roller, but I want to know that this is what I need to replace before I purchase one. Also, this is a repeat call to this customer and the transfer roller in the printer with the problem is its original roller, and it wasn't working on my first visit there. Thank you for any help given.
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